Refund policy

Return & Exchange Policy

  • The return or exchange can be done within 5 days after you receive your order.

 

  • In case the customer receives defective/wrong product(s), the customer need to initiate return request with the image of the defect/ wrong product and the return request will be raised and the pickup will be done.
  • In case the order received is correct as per design and as per the size chart, then there will be no returns, you can initiate exchange for the same.

 

  • Note: It is mandatory to capture a video/photo before shipping the package or handling it to our courier partner.

 

  • If the customer's pin code is non-serviceable by our courier partners, then the customer has to initiate a return and is liable to self-ship the product(s) and the shipping charges upto ₹100 are 100% refundable if customer receives defective/wrong product(s) only. Please follow the following:

Please courier the product(s) to the following address:

AVSCUBE , B-53, Sector 57 , Noida , 201307

Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.

Note: We suggest you to select 'Speed Post' as your courier service rather than using other courier companies. Speed Post is a government-owned entity that operates India's largest postal network and it is totally reliable.

  • Refund of amount and shipping charges will be paid only after receiving and quality check of the product.

 

Refund Policy

. Prepaid Orders: The refund for the prepaid order will be processed within 7 working days after receiving your order at the warehouse and Quality Check of the product(s).

. Note: If you've placed a prepaid order using a Refund Coupon, the Value of the Coupon Code will be refunded through a Coupon and the remaining amount will be refunded.

. For COD Orders: A coupon code of the ordered value will be sent to your registered email address/contact number within 48 hours after receiving your order at the warehouse and Quality Check of the product(s).

Cancellation Policy

. Once the order is placed, it cannot be cancelled. However, if the product(s) is found to be wrong/damaged, you can raise a return request within 5 days of order delivery.

 

Things To Consider

. The customers are requested to check the size guide before placing the order.

. The color of the product(s) may vary as per the customer's screen resolution.

. Please provide your WhatsApp registered number for timely updates and a better shopping experience.

. Return/exchange product(s) must be in unused condition with all tags and packaging.

. If the customer receives a torn parcel/unrelated product(s)/empty parcel, they are requested to raise a query within 48 hours of delivery. For a safer side, we suggest our customers to create an unboxing video of the parcel too.